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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Schell

August 27, 2025

5  out of  5
rating by Danielle Schell
"Was able to provide me with outstanding servive on obtaining car insurance!! Thank you!!"
We responded:
"Danielle, thank you for your wonderful feedback! I'm happy to hear that you received outstanding service while obtaining your car insurance. If you need anything else, feel free to reach out!"
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Ace J

August 25, 2025

5  out of  5
rating by Ace J
"Been a customer since 2000 Always been great business"
We responded:
"Thank you for yoru 5-Start review. We're grateful for the trust and support!"
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Omar Felix

August 22, 2025

5  out of  5
rating by Omar Felix
"Always great service and very helpful"
We responded:
"Thanks so much, Omar! We really appreciate the kind words and are always happy to provide grat service. Don't hesitate to reach out if there's ever anything you need!"
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Michael K

August 22, 2025

5  out of  5
rating by Michael K
"Been with Alden Thomas for many many years everyone in the office has been responsive and have helped me with questions, documentation guidance, and for the few claims that I have had, they’ve helped me navigate that as well Prior to meeting Alden I moved around based on Price, but once I found Alden, I realized the State Farm is the best place to be. You get what you pay for."
We responded:
"Mike, thank you for the wonderful review and for trusting our office over the years. We work hard to be responsive, clear on documentation, and steady during claims—so it means a lot to hear that came through. I’m glad you’ve found value with State Farm, not just price. We’re always here if you need anything, and we appreciate your continued confidence and referrals."
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Darryl Miller

August 20, 2025

5  out of  5
rating by Darryl Miller
"I was using another insurance company who doubled my homeowners insurance rates since I obtained them a few years ago. I reached out to Joe and he was able to get me the same coverage at half the cost of the other company. I have 5 policies with State Farm and their rates have always been comparable or better than other companies. I highly recommended State Farm!"
We responded:
"Thank you, Darryl, for sharing your experience! I'm happy to hear that Joe was able to assist you in finding a more affordable option for your insurance. It's great to know that our rates have been competitive for you. If you ever need anything else, feel free to reach out!"
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Skids33

August 18, 2025

5  out of  5
rating by Skids33
"Always great service and excellent response time. Joe rocks. Beep! Beep!"
We responded:
"Thank you! I'm happy you enjoyed the service and quick responses. Joe is indeed a valuable part of our team! If you ever need anything else, just let us know."
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Delores Mason

August 11, 2025

5  out of  5
rating by Delores Mason
"Every time I needed Sean he was always there to support no matter what State Farm has the best customer service and great rates"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sean has consistently provided exceptional support and that you’re satisfied with State Farm’s customer service and rates. Your trust and loyalty mean a lot to us!"
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Marco Di Sandro

August 11, 2025

5  out of  5
rating by Marco Di Sandro
"I am satisfied with Maliaue's help. He got my landlord off my back with providing renters insurance."
We responded:
"Thank you for your feedback Marco! We're glad Malique was able to assist you and help resolve your concerns with your landlord. If you ever need further assistance, we're here to help!"
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hill jay

August 10, 2025

5  out of  5
rating by hill jay
"They are great at what they do. I have two cars with them. I recommend this agent to anybody reading this review."
We responded:
"Thank you so much for the great review and for trusting us with both of your cars! We truly appreciate your recommendation and are always here to help whenever you need us."
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Angel Torres

August 9, 2025

5  out of  5
rating by Angel Torres
"I’ve been a loyal customer of Statefarm for quite some time now, and I can confidently say that they’ve always been there to lend a helping hand whenever I’ve had any questions. Sean, in particular, is an absolute gem. He’s incredibly knowledgeable and always takes the time to explain complex insurance concepts in a way that’s easy to understand. If you’re in the market for a reliable insurance office or agent, I highly recommend checking out Statefarm® INSURANCE AGENT. Alden Thomas, located at 7983 Oxford Avenue in Philadelphia, PA 19111-2224, is a great place to start. Trust me, you won’t be disappointed!"
We responded:
"Thank you so much, Angel! We’re grateful for your loyalty and thrilled to hear that Sean has been such a helpful resource for you. He’s a true asset to our team, and it’s great to know his efforts are making a difference. Your thoughtful words and recommendation mean a lot...not just to us, but to anyone considering where to turn for their insurance needs. We’re lucky to have customers like you!"
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Paul

August 8, 2025

5  out of  5
rating by Paul
"VERY HELPFUL AND ALWAYS COURTEOUS."
We responded:
"Thank you, Paul! I'm happy to hear that you enjoy working with us. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Thomas Weikel

August 7, 2025

5  out of  5
rating by Thomas Weikel
"Over the years, I have consistently received exceptional service from this State Farm agent. They have demonstrated a remarkable ability to address all of my needs and provide comprehensive assistance. I highly recommend their services."
We responded:
"Thank you so much, Thomas! We truly appreciate your loyalty over the years and are grateful for the opportunity to continue serving you. Knowing that our team has been able to consistently meet your needs means a lot to us. Thanks again for the kind words and your recommendation...it really does mean the world."
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Brian Raby

August 6, 2025

5  out of  5
rating by Brian Raby
"Joe and Alden have always given my family the best service. Completely trustworthy and always on top of responding to calls and emails. We highly recommend their team. 2nd generation. Customer."
We responded:
"Thank you, Brian! It means the world to us to have earned your trust over the years—and now across generations. We truly appreciate your kind words and continued support. Joe, I, and the entire team are always here whenever you need us!"
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Orin Thompson

August 6, 2025

5  out of  5
rating by Orin Thompson
"Great customer service! My family and I have worked with Alden and Joe Gleason for over a decade. Fast, friendly and professional service. They've gone above and beyond to help us on numerous occasions."
We responded:
"Thank you so much, Orin! We truly appreciate your loyalty and kind words. It’s been an honor to work with you and your family over the years, and we’re always here to help however we can. Thanks again for your trust and support!"
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Kim Everly

August 5, 2025

5  out of  5
rating by Kim Everly
"Always professional, knowledgeable and courteous to meet my insurance needs. Have been with Alden's group for many years and they never fail to have an answer for me immediately. Highly recommend."
We responded:
"Thank you, Kim! I'm happy to know that our team has consistently met your needs. Your long-term trust means a lot to us, and we're grateful for your recommendation. If there's anything else we can assist you with, just let us know!"
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floyd bussey

July 31, 2025

5  out of  5
rating by floyd bussey
"Extremly helpful thank you"
We responded:
"Thank you so much for the 5-star review! It means a lot to our team. Please don't hesitate to reach out if you ever need anything else."
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Leroy Watson

July 31, 2025

5  out of  5
rating by Leroy Watson
"It has been a wonderful experience working with the State Farm representative Sean Ryan. Everyone is very pleasant and helpful. I was able to save on my car and homeowners insurance. Great experience. Thank you!"
We responded:
"Thank you so much, Leroy! We’re so happy to hear you had a great experience with Sean and the rest of our team. Helping you save on your car and homeowners insurance while making the process smooth and pleasant is exactly what we aim for. We truly appreciate your kind words and your trust in us...welcome to the State Farm family!"
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Dianna Wright

July 30, 2025

5  out of  5
rating by Dianna Wright
"I have had insurance with Alden Thomas of State Farm For the past 20+ years. They have always been friendly, helpful and available to answer questions or concerns. Over the years, I have two major claims one with my car and the other with my rental property. In both incidents they responded quickly and empathized with my loss. The coverage that they have recommended was excellent and saved me a lot of heartache, if I had been under insured. I highly recommend him for any of your insurance needs. You won’t be disappointed. Alden and especially Joe have gone the extra mile to resolve any issues that I’ve encountered."
We responded:
"Thank you so much, Dianna! It truly means a lot to hear this, especially coming from someone who’s been with us for over 20 years. We’re grateful for your continued trust and are so glad we could be there for you during those tougher moments. It’s always our goal to offer both solid coverage and genuine support, and I’m thrilled to hear that Joe and the team delivered on that. We appreciate your recommendation more than you know!"
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sedat saran

July 30, 2025

5  out of  5
rating by sedat saran
"Always polite and helping me, since I insured my cars never have a any issue on my insurance policy.They make my life easy..I know Joe long time, shown is I know very Short but he is also avsem Mr Thomas has a full house for his job."
We responded:
"Thank you, Sedat, for your wonderful feedback! I'm so happy to know that our team, including Joe and Sean, has been able to make your insurance experience smooth and hassle-free. It's great to hear that we've been able to assist you effectively. If you ever have questions, feel free to reach out. We're here to help!"
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Carol Sinclair

July 30, 2025

5  out of  5
rating by Carol Sinclair
"I've been dealing with Joe for a long time and he's been very helpful answers all my questions and very polite and friendly and when Joe's not there and I get someone else they are also very helpful"
We responded:
"Thank you, Carol! I'm happy to hear that Joe and the rest of our team have been helpful and friendly in addressing your questions. We appreciate your trust and look forward to continuing to serve you. If you need anything else, feel free to reach out!"
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Vanessa Nixon

July 30, 2025

5  out of  5
rating by Vanessa Nixon
"Joe Gleason has been extremely helpful in assisting us with multiple policies over the years."
We responded:
"Thank you, Vanessa! I'm happy to hear that Joe has been such a great help with your policies over the years. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Richard Bordonada

July 28, 2025

5  out of  5
rating by Richard Bordonada
"Very helpful great people to deal with"
We responded:
"Thank you for your review, Richard! I'm happy to know that you found our team helpful and enjoyable to work with. We’re here for any of your insurance needs!"
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Mary Slobogin

July 27, 2025

5  out of  5
rating by Mary Slobogin
"Top-notch. I needed a new insurance card and got it right away. They are very friendly, polite and business oriented."
We responded:
"Thank you, Mary! I'm happy to hear that you received your new insurance card promptly and that our team's friendly and professional service met your expectations. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Pearse Kerr

July 25, 2025

5  out of  5
rating by Pearse Kerr
"Joe Gleason is the reason I'm staying with State Farm. Spoke with Sean today, another good reason to go with State Farm."
We responded:
"We greatly appreciate your 5-star review, Pearse! As you know, Joe has been an invaluable member of our team, standing by me through thick and thin. It's incredibly rewarding to hear that his dedication and contributions are recognized and appreciated by our clients. Thank you for your kind words!"
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Jeff Ahrndt

July 25, 2025

5  out of  5
rating by Jeff Ahrndt
"Malique is helpful and friendly"
We responded:
"Thanks for the review, Jeff! We’re so glad to hear that Malique was able to assist you—he’s a valuable part of our team and always strives to deliver top-notch service. We appreciate you taking the time to share your experience!"