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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roshan Romeo

June 6, 2025

5  out of  5
rating by Roshan Romeo
"I recently consolidated my auto and homeowner's insurance policies with Alden Thomas State Farm, a decision that has yielded significant benefits. My agent, Joe, provided exceptional service. Bundling my policies resulted in substantial cost savings compared to my previous provider. I wholeheartedly recommend Joe to anyone seeking superior rates and service for their home and auto insurance needs."
We responded:
"Hi Roshan, thank you so much for your thoughtful review and for trusting our team with your insurance needs! We’re thrilled to hear that bundling your policies brought you meaningful savings, and that Joe provided the exceptional service we strive for every day. We truly appreciate your recommendation — it means a lot. If you ever need anything, don’t hesitate to reach out. We’re here for you!"
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Marylee Cannatelli

June 6, 2025

5  out of  5
rating by Marylee Cannatelli
"Sean at the Alden Thomas agency was so helpful with a recent dilemma I had!! The agency has always been there to help . Thank you!, Marylee"
We responded:
"Hi Marylee, thank you for taking the time to share your experience! We’re so glad Sean was able to help you navigate your recent dilemma — he’s a great asset to our team. It means a lot to know that you feel supported by our agency. We’re always here when you need us!"
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Linda A

June 3, 2025

5  out of  5
rating by Linda A
"Alden Thomas State Farm representative and his insurance agents always have my best interest and look out for us. If payment unsuccessful they reach out to insure coverage doesn’t lapse. These people are the best and easiest to work with especially when dealing with a crisis. Recommend Sean and Joe. Very professional."
We responded:
"Hi Linda… Thank you so much for the kind words! We’re grateful for your trust and so glad to hear that you’ve had such a positive experience with our team. Sean and Joe truly care about our customers, and it means a lot to know that their efforts made a difference—especially during stressful moments. We’re always here for you!"
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Omar Felix

May 30, 2025

5  out of  5
rating by Omar Felix
"Always great service"
We responded:
"Thanks so much, Omar! We really appreciate the kind words and are always happy to provide grat service. Don't hesitate to reach out if there's ever anything you need!"
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Dianna Wright

May 30, 2025

5  out of  5
rating by Dianna Wright
"I have had insurance with Alden Thomas of State Farm For the past 20+ years. They have always been friendly, helpful and available to answer questions or concerns. Over the years, I have two major claims one with my car and the other with my rental property. In both incidents they responded quickly and empathized with my loss. The coverage that they have recommended was excellent and saved me a lot of heartache, if I had been under insured. I highly recommend him for any of your insurance needs. You won’t be disappointed. Alden and especially Joe have gone the extra mile to resolve any issues that I’ve encountered."
We responded:
"Thank you so much, Dianna! It truly means a lot to hear this, especially coming from someone who’s been with us for over 20 years. We’re grateful for your continued trust and are so glad we could be there for you during those tougher moments. It’s always our goal to offer both solid coverage and genuine support, and I’m thrilled to hear that Joe and the team delivered on that. We appreciate your recommendation more than you know!"
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Marion

May 29, 2025

5  out of  5
rating by Marion
"I received excellent service from Sean. He is very knowledgeable and great with providing valuable information regarding the intricacies of an insurance policy. I highly recommend bundling everything. They have the absolute best rates in the area. I made the switch and it was the best decision!"
We responded:
"Thank you, Marion, for sharing your experience! I'm glad to hear that Sean was able to provide you with valuable insights into your insurance policy. It's wonderful to know that you're satisfied with the rates and made the switch. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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MARC Kolsky

May 29, 2025

5  out of  5
rating by MARC Kolsky
"Have been with State Farm for a few months now. You cannot beat the Customer Service. Today, had a question, spoke to Sean, very attentive to my needs, and exceptionally friendly, and took care of my issue immediately. What more could you ask for."
We responded:
"Thank you so much for the kind words, Marc! We’re thrilled to hear that you’ve had such a positive experience with us and that Sean was able to take care of your needs so quickly and thoroughly. Providing top-notch service is what we strive for every day — we’re grateful to have you with State Farm!"
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Tim Zwall

May 29, 2025

5  out of  5
rating by Tim Zwall
"I have been with this State Farm office for nearly 40 years. They are always extremely helpful when I have any questions or issues. It’s very comforting when headaches arise."
We responded:
"Tim, thank you for your incredible loyalty over the past 40 years — that means the world to us. We’re so glad to be a source of support and peace of mind whenever life throws a curveball. Always here when you need us!"
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Dontae Dupree

May 29, 2025

5  out of  5
rating by Dontae Dupree
"Sean did an amazing job very helpful and knowledgeable thank you"
We responded:
"Thank you, Dontae, for your wonderful feedback! I'm glad to hear that Sean was helpful and knowledgeable during your experience."
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Michael Grippo

May 29, 2025

5  out of  5
rating by Michael Grippo
"I known Joe for many years always a pleasure to talk to and do business with"
We responded:
"Michael, I'm pleased to have been your go-to for many years! It's always a joy doing business with you. Your loyalty and support mean the world to me. - Alden Thomas - State Farm Insurance Agent, Philadelphia, PA"
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Richard Nelson

May 28, 2025

5  out of  5
rating by Richard Nelson
"Just want to say thank you to Sean for the help took care of every problem I had and gave me great numbers for life insurance definitely took a load off of my shoulders thank you state farm keep being amazing"
We responded:
"Thanks so much for the kind words! We’re thrilled to hear that Sean was able to help and make things easier for you. Taking the weight off your shoulders is exactly what we aim for. We appreciate your trust in us — we’ll definitely keep working to stay amazing!"
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K.Amir Nelson

May 27, 2025

5  out of  5
rating by K.Amir Nelson
"The team at State farm where extremely very helpful and understanding and would highly recommend to everyone."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that our team was helpful and understanding. Your recommendation means a lot to us. If you ever need assistance or have questions, we're here to help!"
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Mcinley Mentor

May 27, 2025

5  out of  5
rating by Mcinley Mentor
"Malik was a great help. He guided me through the entire process without a hitch and got me reinstated to State Farm."
We responded:
"Thank you, Mcinley, for sharing your experience! I'm glad Malik was able to assist you smoothly through the process and get you reinstated. If you need further assistance, feel free to reach out."
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Linda Schoeniger

May 27, 2025

5  out of  5
rating by Linda Schoeniger
"Always great customer service at this office. Our specific State Farm Insurance representative-- Sean-- is always patient and kind. Never feel rushed or like a bother whether it's on a phone call or email! All questions and/or concerns are addressed with ease (ie- explained in normal human terms; not the ever confusing particulars of Insurance terminology). Highly recommend coming to the Alden Thomas State Farm & Associates office and asking for Sean!"
We responded:
"Linda, thank you for your wonderful feedback! I'm glad to hear that Sean has been patient and kind, making sure all your questions are addressed clearly. We appreciate your recommendation and are here for any other needs or questions you may have. Feel free to reach out anytime!"
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Jacob Paxson

May 23, 2025

5  out of  5
rating by Jacob Paxson
"I have had state farm for 15 years. Joe, is extremely professional and has always helped me with all my needs. He is always very respectful and communicates everything with hid clients."
We responded:
"Thank you so much for your loyalty over the past 15 years, Jacob! We’re grateful to have you as part of the State Farm family. I’m especially glad to hear that Joe has consistently provided you with the respectful and professional service you deserve. We’ll be sure to pass along your kind words — they mean a lot!"
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Timothy Henry

May 22, 2025

5  out of  5
rating by Timothy Henry
"It was easy and quick."
We responded:
"Thanks, Tim! We’re all about making things easy and quick—glad we could deliver!"
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Daril R

May 22, 2025

5  out of  5
rating by Daril R
"Sean was such a pleasure to deal with over the phone. He took the time to listen to what I was looking for in my insurance package. He tried hard to find ways to maximize my insurance savings. I felt like I was shopping for insurance with a friend and not a traditional agent. Also, Joseph helped me get a great rate on my motorcycle insurance. He made that a super smooth process. Regardless of what you may be trying to have insured, these guys are good at what they do. So if you’re in the market for insurance, don’t hesitate to reach out to this office for assistance."
We responded:
"Thanks so much for the kind words, Daril! We’re thrilled to hear that Sean made the process feel friendly and personal — that’s exactly the experience we strive for. And glad Joseph could help you lock in that great motorcycle rate! We appreciate you trusting us with your insurance needs and taking the time to share your experience. We’re always here if you need anything down the road!"
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Charles Brill

May 22, 2025

5  out of  5
rating by Charles Brill
"Very helpful. Always ask if the right policy and payment info."
We responded:
"Thank you, Charles, for your wonderful feedback! I'm glad to know that you find our team helpful and attentive to ensuring the right policy. If you have any more questions or need any help, feel free to reach out."
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Ory Farrell

May 21, 2025

5  out of  5
rating by Ory Farrell
"Greek gods work with me on everything insurance"
We responded:
"When the Greek gods team up with us, you know you’re in legendary hands! Thanks for the awesome review — we’re always here to make insurance feel a little less mythological and a lot more manageable."
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NICOLE McG

May 19, 2025

5  out of  5
rating by NICOLE McG
"Sean was incredibly helpful and saved me money on my monthly payment during a quick 20-minute review."
We responded:
"Thank you, Nicole, for sharing your experience! I’m happy to hear that our team was able to assist you and help adjust your monthly payment. It’s great to know that the review process was efficient and helpful. If you have any more questions or need anything else, feel free to reach out to our team!"
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Carrie Miller

May 14, 2025

5  out of  5
rating by Carrie Miller
"Really impressed by the team customer care in this office already but today Sean really helped me through understanding homeowners insurance. He took the time to keep things lighthearted, make jokes, and explain questions I had in detail. All incredibly useful during what can be a stressful time. I feel really confident that they can help you with whatever your needs are and help you feel comfortable in the process. Thanks Sean!"
We responded:
"Thank you, Carrie, for sharing your experience! I'm glad to hear that Sean was able to assist you with understanding your insurance and make the process enjoyable. It's wonderful to know that you feel confident and comfortable with our team's support. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Cynthia Brown

May 13, 2025

5  out of  5
rating by Cynthia Brown
"When you're looking for great car insurance I highly recommend State Farm in Fox Chase. They are honest, reliable, very knowledgeable, and terrific customer service employees! I have been with them for over 20 years now and would never, ever switch companies. Talk about trust here's one company that has your back and your interest at heart! Love these folks and you should too!"
We responded:
"Thank you so much, Cynthia, for your wonderful feedback! We're glad to have been your choice for insurance for over 20 years. Our team is committed to providing honest and reliable service, and it's fantastic to know you feel supported. If you ever need anything or have questions, we're here to help!"
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Matthew King

May 13, 2025

5  out of  5
rating by Matthew King
"Joe at the Alden Thomas Agency is phenomenal. Polite, courteous and is always willing to help in anyway. The best in the business by far!"
We responded:
"Thank you, Matthew! I'm happy to hear that Joe has been so helpful and courteous. We truly appreciate your kind words and are grateful to have Joe as part of our team. If you ever need assistance or have any questions, please don't hesitate to reach out."
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Duke Huebner

May 9, 2025

5  out of  5
rating by Duke Huebner
"Sean Ryan assisted me in Alden’s absence. He was extremely helpful and got me all of the answers and help I needed quickly. Thank you Sean!"
We responded:
"Thank you, Duke, for sharing your experience! I'm happy to hear that Sean was able to assist you effectively and provide the answers you needed. We appreciate your feedback and are here for any future questions or assistance you may need."
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vince galati

May 5, 2025

5  out of  5
rating by vince galati
"Whenever I have a issue with anything Regarding my policy plan I'm always assisted with excellence with whomever answers the phone."
We responded:
"Thank you, Vince, for sharing your experience! I'm happy to know that our team consistently provides excellent assistance whenever you have questions about your policy. We're here to help!"